Policy
The Creative Media Company (UK) Ltd acts in good faith
in an advisory capacity as a consultancy. This might involve recommending
appropriate
third parties to companies. Where the contract is between the client
and the third party, The Creative Media Company (UK) Ltd cannot be
held liable for the acts or omissions of third parties.
The Creative Media Company (UK) Ltd cannot accept financial responsibility
on behalf of our clients.
The Creative Media Company (UK) Ltd provides on-site support and services
in good faith and cannot be held responsible for the acts of the client’s
employees after completion.
The Creative Media Company (UK) Ltd cannot accept any responsibility
for any error, misjudgement or ineptitude arising from a third parties
workmanship or any problems occurring from decisions made by them or
any actions taken that have not been communicated in writing.
Privacy
The Creative Media Company (UK) Ltd complies with the Data Protection
Act 1998. Our privacy policy meets the standards and guidelines contained
in the Act. We know that your privacy is very important to you and
that you take the security of your information seriously. We've therefore
implemented technology and security policies, rules and measures to
protect the personal information we have under our control, both on
and off-line, from improper access, use, alteration, destruction and
loss. We do not store payment card details from any website nor do
we use any information you supply to us for any reason unless you have
given us permission to do so.
Insurance
The Creative Media Company (UK) Ltd will take all reasonable steps to
protect your information, but data can never be guaranteed 100% secure.
Please note that we will not be liable for any breach of security out
of our control.
The Creative Media Company (UK) Ltd is covered by Professional
Indemnity Insurance.
Delivery
All attempts will be made to deliver your services in full on or before
the completion date agreed by both parties. The Creative Media Company
(UK) Ltd cannot be held accountable for technical difficulties out
of our control nor can we assist with technical problems beyond the
range of services we offer. In the event of any complications all reasonable
endeavour will be made to ensure that the contract is delivered in
full and on time.
Cancellation
Amendments and cancellations must be made in writing. A requested amendment
may result in an increase in cost and time required to complete the
project. Cancellations of contracted work may result in a charge for
time and materials already invested in the contracted project by The
Creative Media Company (UK) Ltd.
The Creative Media Company (UK) Ltd will endeavour to replace the commitment
with a contract or project of equivalent value. Total cancellation will
incur if a new arrangement is not made or if a replacement contract cannot
be secured and in these circumstances a cancellation charge will then
be levied. Please note that the third party may also levy these cancellation
charges.
Under exceptional circumstances, The Creative Media Company (UK) Ltd
reserves the right to cancel any commitment with you, without any obligation
on its part, should:
a. There be any occurrence beyond the reasonable control of The Creative
Media Company (UK) Ltd, which will prevent us from performing our duties
b. If The Creative Media Company (UK) Ltd believes the arrangements made
will prejudice our reputation
c. If the client or third party has an unsettled account or dispute with
The Creative Media Company (UK) Ltd
d. If The Creative Media Company (UK) Ltd becomes aware of changes in
the clients financial situation
e. If the client fails to comply with these terms and conditions.
Copyright
Material produced by The Creative Media Company (UK) Ltd is the result
of creative skill and significant labour and therefore covered by copyright.
Artwork produced on behalf of, and paid for in full by, a client carries
joint copyright. The Creative Media Company (UK) Ltd is the sole owner
of any artwork produced that is not paid for. Permission must be sought
before any material can be copied; adapted; issued; distorted; rented;
lent; presented to the public or broadcast. Infringement of copyright
is a criminal offence.
Rates
A price list, charges and rates document can be made available upon receipt
of a request for a quote or project brief.
Payment
Invoices are sent upon completion of contracted work. Payment by cheque,
made out to The Creative Media Company (UK) Ltd, must be received by
the date stated on the invoice. BACS transfer can be arranged; details
are available upon request.
Monthly contracts are paid by Standing Order on the first day of each
month. If the client terminates their contract before the expiry date
set by both the client and The Creative Media Company (UK) Ltd, any outstanding
sum due must be paid within 14 days of the final invoice.
Failure to pay in full by a deadline will result in a penalty charge
of 8% above the base interest rate on total amount owed. Our accountants
will issue updated invoices every seven days thereafter from the due
date until payment is received. After 14 days any unpaid debts will be
pursued and collected by the Company solicitors. All debt recovery or
court costs incurred will be added to the sum owed by the client.
The Creative Media Company (UK) Ltd, although it will act as an intermediary,
cannot be held financially accountable for the acts or omissions of its
clients and strongly recommends third parties ensure that they have the
appropriate credit arrangements with the client.
The Creative Media Company (UK) Ltd do not accept the payment terms
and conditions of any commissioning client unless both parties have agreed
these in writing at the time the contract was signed and agreed.